Welcome to Craghop Clothing Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our adventure-ready apparel. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, though we currently do not ship to Asia and certain remote areas. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on craghopclothing.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by international copyright laws. Unauthorized use may violate these laws.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our performance apparel (including activewear, base layers, swimwear, and outdoor gear), but colors may vary slightly due to monitor settings. Product dimensions are approximate.

2.2 Product Availability

All items are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by processing payment and shipping your items. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely. We never store your full payment details.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors. If an error is discovered after payment, we’ll contact you before processing the order.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping
Delivery times are estimates and may vary due to customs processing.

4.2 International Orders

Customers are responsible for any customs duties, taxes, or import fees. These are non-refundable if you return your order.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for unworn, unwashed items with tags attached. To initiate a return:

  1. Email [email protected] within 15 days with your order details
  2. Include the product name, size/color, and reason for return
  3. Ship items to our Returns Department at 7804 Abercorn Street, Savannah, GA 31406 USA
Refunds are processed within 3-5 business days after we receive your return.

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Swimwear with removed hygiene tags
  • Legwear (tights, socks)
  • Gloves
  • Final sale items

5.3 Exchanges

Size exchanges are free for US customers. Follow the return process and specify your preferred size in your request.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login details and all activities under your account.

6.2 Accurate Information

You must provide current, complete, and accurate purchase and account information for all transactions.

6.3 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Misrepresent your identity or the origin of any content

7. Limitations of Liability

Craghop Clothing Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Minor variations in product color or texture
  • Proper care and use of our products (follow all care instructions)
Our total liability for any claim related to our products shall not exceed the purchase price of the item(s) in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or our products:

Craghop Clothing Shop
7804 Abercorn Street
Savannah, GA 31406 USA
Email: [email protected]

Thank you for choosing Craghop Clothing Shop for your adventure apparel needs. We’re committed to providing high-performance gear and excellent customer service for all your outdoor pursuits.